E5 Systems can help…….

E5 Systems understands the challenges of the maintenance trap. New development, critical to a company’s growth, cannot occur because budgets are wrapped around continuous maintenance efforts. It is a constant requirement which is often unrecognizable as a valuable necessity.

E5 Systems employs management processes that ensures the correct procedure for each and every job. Our methodology provides the best quality at very competitive prices.

E5 Systems has managed and enhanced systems with the same customers over many years. Traditionally, our clients request we maintain the systems we build. Or we can step into the role of maintaining your existing systems, thus lowering costs, and enabling you to reallocate your key resources to other strategic imperatives.

Activities Consolidate and document business user requests, issues, known software defects, required upgrades and changes necessary based on any other external factors. Document, analyze and compute ROI with the business owners/stakeholders, then work with through formal business driven prioritization process. Package and manage changes to software through disciplined, formal applications develop and/or enhancement tasks. Define, manage and adjust business driven Service Level Agreements.

Deliverables

Results Baseline documentation that clearly communicates the needs of the business. 6-12 month road map of required changes. Initial definitions of requirement, level of effort estimates and high level project plans. Clearly defined detailed business requirements supported by business case, level of effort based cost/time estimates and clear expectations on the value to be gained. Disciplined configuration management process and testing that ensures quality (zero defects) is delivered to the business. Establishment of a clearly communication platform designed to ensure your software is maintained to continually support your ability to react to your ongoing business challenges.